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Data as a Differentiator: How Retail Banks are Rethinking the Customer Experience

 

Retail banks have reached a tipping point. Pressured by competition and the increasing sophistication of customers, they must seek out new ways to differentiate themselves. With financial products and services largely the same across the industry, creating a superior customer experience has emerged as the best way to stand out. To do so, banks must be able to use data to drive personalized solutions and services at scale. Download this eBook for a deeper look at these trends and how you can use data to differentiate customer experiences at your bank.

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Data as a Differentiator: How Retail Banks are Rethinking the Customer Experience published by Navitas Business Consulting, Inc.

Incorporated in 2006, Navitas Business Consulting Inc, is an SBA 8(a) certified company and Woman-Owned, Small Disadvantaged Business (WOSDB) providing a broad range of Cloud Enablement, Digital Transformation, Data Insights, Artificial Intelligence, and Agile PMO & Advisory Services support to Federal, Commercial, and State & Local customers. Navitas is ISO 9001, 27001, and 20000 certified and is appraised at CMMI for Services Level 3. We are proud to be recognized as the “Top Places to Work” by Washington Post for the years 2018, 2019, 2020, and 2021. We value passion, integrity, commitment, and collaboration and are committed to helping you improve speed, achieve desired outcomes, and reduce costs.